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TERMS OF SERVICE
OVERVIEW
This website is operated by Freedom Frequency ("we", "us", "our"). By visiting our site and/or purchasing something from us, you engage in our services ("Services") and agree to be bound by the following Terms of Service ("Terms"), including any additional policies referenced herein.
Please read these Terms carefully before using our website. If you do not agree, you may not access the Services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform.
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SECTION 1 – COMPANY INFORMATION
Freedom Frequency
Email: connect@freedomfrequency.shop
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SECTION 2 – ELIGIBILITY
By using this site, you confirm that you are at least 18 years old or have parental/guardian consent.
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SECTION 3 – PRODUCTS
We strive to display products as accurately as possible. However, we cannot guarantee that colors and details will appear exactly as on your device.
We reserve the right to modify or discontinue products at any time.
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SECTION 4 – ORDERS
By placing an order, you make an offer to purchase. We reserve the right to accept or reject any order.
Once your order is confirmed, cancellation may not be possible, except as provided under your statutory r
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SECTION 5 – PRICES AND PAYMENT
All prices are subject to change without notice.
For customers within the European Union, all displayed prices include applicable VAT (where required by law). Shipping costs and any additional charges will be clearly indicated at checkout.
For customers outside the European Union, prices may not include taxes, customs duties, or import charges, which are the responsibility of the customer.
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SECTION 6 – SHIPPING
Delivery times are estimates only. We are not responsible for delays caused by carriers or customs.
For consumers within the European Union, the risk of loss or damage passes to you only when you or a third party indicated by you (other than the carrier) has physically taken possession of the goods.
For customers outside the European Union, risk of loss may transfer upon delivery of the goods to the carrier.
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SECTION 7 – RIGHT OF WITHDRAWAL (EU CUSTOMERS)
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.
To exercise this right, contact us at:
connect@freedomfrequency.shop
You must return the goods within 14 days of notifying us.
You are responsible for return shipping costs unless otherwise agreed.
Refunds will be issued within 14 days after we receive the returned goods.
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SECTION 8 – REFUNDS
Refunds and exchanges are governed by our Refund Policy
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SECTION 9 – INTELLECTUAL PROPERTY
All content on this site is the property of Freedom Frequency or its licensors and is protected by copyright laws.
You may not use, reproduce, or distribute any content without permission.
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SECTION 10 – THIRD-PARTY SERVICES
Our website may include third-party tools or links. We are not responsible for their content or practices.
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SECTION 11 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
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SECTION 12 – PRIVACY
Your submission of personal information is governed by our Privacy Policy
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SECTION 13 – COMPLAINTS AND DISPUTE RESOLUTION
If you have a complaint, please contact us at:
connect@freedomfrequency.shop
The European Commission provides a platform for online dispute resolution (ODR), available at:
https://ec.europa.eu/consumers/odr
We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
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SECTION 14 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page.
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SECTION 15 – CONTACT
For any questions, contact us at:
connect@freedomfrequency.shop